Terms and Conditions

Last updated: 5th Dec 2025

Terms and Conditions

Last updated: 5th Dec 2025

Terms and Conditions

Last updated: 5th Dec 2025

By accessing or using our website, platform, or services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use TenantLabs.

1. About TenantLabs

TenantLabs is a property management software platform designed to help landlords and property managers manage tenants, properties, rent, maintenance, and related operations.

These Terms govern your access to and use of the TenantLabs website, application, and related services.

2. Eligibility

You must be at least 18 years old to use TenantLabs.
By using our platform, you confirm that you are legally able to enter into this agreement.

3. Account Registration

To access certain features, you may need to create an account.

You agree to:

  • Provide accurate and complete information

  • Keep your login credentials secure

  • Be responsible for all activity under your account

TenantLabs is not responsible for any loss resulting from unauthorized access due to your failure to protect your credentials.

4. Use of the Platform

You agree to use TenantLabs only for lawful purposes.

You must not:

  • Use the platform for illegal activities

  • Attempt to gain unauthorized access to systems or data

  • Disrupt or interfere with platform performance

  • Copy, resell, or exploit the service without permission

We reserve the right to suspend or terminate access if these terms are violated.

5. Early Access and Beta Features

TenantLabs may offer early access or beta features.

You understand that:

  • Features may change, break, or be removed

  • The platform may contain bugs or incomplete functionality

  • Data loss is possible during early stages

Early access is provided “as is” without guarantees.

6. Payments and Pricing

Some features may require payment once pricing is introduced.

When applicable:

  • Pricing will be clearly communicated

  • Payments are non-refundable unless stated otherwise

  • We may update pricing with prior notice

Failure to complete payment may result in restricted access.

7. Data and User Content

You retain ownership of the data you submit to TenantLabs.

By using the platform, you grant us permission to:

  • Store and process your data to provide services

  • Use anonymized data to improve the product

You are responsible for the accuracy and legality of the data you upload.

8. Privacy

Your use of TenantLabs is also governed by our Privacy Policy.
Please review it to understand how we collect, use, and protect your information.

9. Intellectual Property

All content, software, branding, and design on TenantLabs are the property of TenantLabs.

You may not:

  • Copy or reproduce any part of the platform

  • Use our branding without written permission

Unauthorized use may result in legal action.

10. Third-Party Services

TenantLabs may integrate with or link to third-party services.

We are not responsible for:

  • Third-party content or services

  • Data handling practices of external providers

Your use of third-party services is governed by their own terms.

11. Disclaimer of Warranties

TenantLabs is provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The platform will be error-free or uninterrupted

  • All features will meet your specific needs

Use of the platform is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, TenantLabs will not be liable for:

  • Indirect or consequential damages

  • Loss of data, revenue, or profits

  • Business interruption

Our total liability will not exceed the amount paid by you, if any, in the previous 12 months.

13. Termination

We may suspend or terminate your access if:

  • You violate these Terms

  • Required by law

  • The service is discontinued

You may stop using TenantLabs at any time.

14. Changes to These Terms

We may update these Terms from time to time.
Continued use of the platform after changes means you accept the updated Terms.

15. Governing Law

These Terms are governed by applicable laws, without regard to conflict of law principles.

16. Contact Information

If you have questions about these Terms, contact us at:

Email: support@tenantlabs.com


Website:https://tenantlabs.com